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CompTIA A+ Core 1 & 2
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Curriculum
CompTIA A+ Core 1 & 2
Introduction
0/2
Introduction to CompTIA A+
2:20
Preview
Mapping Course Content to CompTIA A+ Core 1 (Exam 220 - 11-1)
10
Lesson 1: Installing Motherboards and Connectors
0/26
Lesson 1 Installing Motherboards and Connectors
3 mins
Topic 1A Explain Cable Types and Connectors
3 mins
Personal Computers
10 mins
Peripheral Devices
10 mins
Universal Serial Bus Cables
10 mins
HDMI and DisplayPort Video Cables
10 mins
Thunderbolt and Lightning Cables
10 mins
SATA Hard Drive Cables
10 mins
Topic 1B Install and Configure Motherboards
3 mins
Motherboard Functions
10 mins
Electrical Safety and ESD
10 mins
Motherboard CPU and System Memory Connectors
10 mins
Motherboard Storage Connectors
10 mins
Motherboard Adapter Connectors
10 mins
Motherboard Form Factors
10 mins
Motherboard Headers and Power Connectors
10 mins
Video Cards and Capture Cards
10 mins
Sound Cards
5 mins
Network Interface Cards
5 mins
Topic 1C Explain Legacy Cable Types
10 mins
DVI and VGA Video Cables
10 mins
Small Computer System Interface
10 mins
Integrated Drive Electronics Interface
10 mins
Serial Cables
10 mins
Adapter Cables
5 mins
Lesson 1: Installing Motherboards and Connectors
15 questions
Lesson 2: Installing System Devices
0/28
Lesson 2 Installing System Devices
5 mins
Topic 2A Install and Configure Power Supplies and Cooling
12 mins
Power Supply Units
10 mins
Wattage Rating
10 mins
Power Supply Connectors
10 mins
Fan Cooling Systems
10 mins
Liquid Cooling Systems
10 mins
Topic 2B Select and Install Storage Devices
3 mins
Mass Storage Devices
10 mins
Solid-State Drives
10 mins
Hard Disk Drives
5 mins
Redundant Array of Independent Disks
10 mins
RAID 0 and RAID 1
10 mins
RAID 5 and RAID 10
10 mins
Removable Storage Drives
10 mins
Optical Drives
10 mins
Topic 2C Install and Configure System Memory
3 mins
System RAM and Virtual Memory
10 mins
RAM Types
10 mins
Memory Modules
6 mins
Multi-channel System Memory
10 mins
ECC RAM
6 mins
Topic 2D: Install and Configure CPUs
5 mins
CPU Architecture
10 mins
CPU Features
10 mins
CPU Socket Types
10 mins
CPU Types and Motherboard Compatibility
10 mins
Lesson 2: Installing System Devices
4 questions
Lesson 3 Troubleshooting PC Hardware
0/27
Introduction and Objectives
5 mins
Topic 3A Apply Troubleshooting Methodology
6 mins
Best Practice Methodology
10 mins
Identify the Problem
6 mins
Establish and Test a Theory
10 mins
Establish a New Theory or Escalate
6 mins
Implement a Plan of Action
6 mins
Verify and Document
6 mins
Topic 3B Configure BIOS/UEFI
3 mins
BIOS and UEFI
Text lesson
Boot and Device Options
10 mins
Boot Passwords and Secure Boot
10 mins
Trusted Platform Modules
6 mins
Topic 3C Troubleshoot Power and Disk Issues
30 mins
Troubleshoot Power Issues
10 mins
Troubleshoot POST Issues
10 mins
Troubleshoot Boot Issues
10 mins
Troubleshoot Drive Availability
6 mins
Troubleshoot Drive Reliability and Performance
10 mins
Troubleshoot RAID Failure
10 mins
Topic 3D Troubleshoot System and Display Issues
7 mins
Troubleshoot Component Issues
10 mins
Troubleshoot Performance Issues
6 mins
Troubleshoot Inaccurate System Date/Time
10 mins
Troubleshoot Missing Video Issues
10 mins
Troubleshoot Video Quality Issues
10 mins
Lesson 3: Troubleshooting PC Hardware
20 questions
Lesson 4 Comparing Local Networking Hardware
0/36
Lesson 4 Comparing Local Networking Hardware
3 mins
Topic 4A Compare Network Types
3 mins
LANs and WANs
6 mins
SOHO and Enterprise Networks
6 mins
Datacenters and Storage Area Networks
3 mins
Personal Area Networks
3 mins
Topic 4B Compare Networking Hardware
3 mins
Network Interface Cards
6 mins
Patch Panels
10 mins
Patch Panel
7 mins
Hubs
7 mins
Switches
15 mins
Unmanaged and Managed Switches
7 mins
Power over Ethernet
6 mins
Topic 4C Explain Network Cable Types
3 mins
Unshielded Twisted Pair
6 mins
Shielded Twisted Pair
6 mins
Cat Standards
6 mins
Copper Cabling Connectors
5 mins
Copper Cabling Installation Tools
10 mins
Copper Cabling Test Tools
10 mins
Network Taps
5 mins
Copper Cabling Installation Considerations
6 mins
Optical Cabling
7 mins
Coaxial Cabling
6 mins
Topic 4D Compare Wireless Networking Types
3 mins
Access Points
7 mins
802.11a and the 5 GHz Frequency Band
7 mins
802.11b/g and the 2.4 GHz Frequency Band
10 mins
802.11n
6 mins
Wi-Fi 5 and Wi-Fi 6
10 mins
Wireless LAN Installation Considerations
10 mins
Wi-Fi Analyzers
10 mins
Long-Range Fixed Wireless
7 mins
Bluetooth, RFID, and NFC
6 mins
Lesson 4: Comparing Local Networking Hardware
17 questions
Lesson 5 Configuring Network Addressing and Internet Connections
0/34
Lesson 5 Configuring Network Addressing and Internet Connections
3 mins
Topic 5A Compare Internet Connection Types
3 mins
Internet Connection Types and Modems
10 mins
Digital Subscriber Line Modems
3 mins
Cable Modems
5 mins
Fiber to the Curb and Fiber to the Premises
7 mins
Fixed Wireless Internet Access
6 mins
Cellular Radio Internet Connections
7 mins
Routers
6 mins
Firewalls
6 mins
Topic 5B Use Basic TCP/IP Concepts
3 mins
TCP/IP
10 mins
IPv4 Addressing
6 mins
Network Prefixes
6 mins
IPv4 Forwarding
7 mins
Public and Private Addressing
7 mins
IPv4 Host Address Configuration
10 mins
Static Versus Dynamic Host Address Configuration
7 mins
SOHO Router Configuration
20 mins
IPv6 Addressing
10 mins
Topic 5C Compare Protocols and Ports
3 mins
Protocols and Ports
6 mins
Transmission Control Protocol
7 mins
User Datagram Protocol
7 mins
Well-Known Ports
10 mins
Topic 5D Compare Network Configuration Concepts
3 mins
Dynamic Host Configuration Protocol
10 mins
Domain Name System
10 mins
DNS Queries
6 mins
DNS Record Types
7 mins
DNS Spam Management Records
6 mins
Virtual LANs
6 mins
Virtual Private Networks
6 mins
Lesson 5: Configuring Network Addressing and Internet Connections
10 questions
Lesson 6 Supporting Network Services
0/24
Lesson 6 Supporting Network Services
6 mins
Topic 6A Summarize Services Provided by Networked Hosts
6 mins
File/Print Servers
10 mins
Web Servers
10 mins
Hypertext Transfer Protocol Secure
10 mins
Mail Servers
7 mins
Mailbox Servers
Text lesson
Directory and Authentication Servers
10 mins
Remote Terminal Access Servers
7 mins
Network Monitoring Servers
10 mins
Topic 6B Compare Internet and Embedded Appliances
3 mins
Proxy Servers
7 mins
Spam Gateways and Unified Threat Management
6 mins
Load Balancers
6 mins
Legacy Systems
3 mins
Embedded Systems and SCADA
6 mins
Internet of Things Devices
6 mins
Topic 6C Troubleshoot Networks
3 mins
Troubleshoot Wired Connectivity
10 mins
Troubleshoot Network Speed Issues
6 mins
Troubleshoot Wireless Issues
10 mins
Troubleshoot VoIP Issues
10 mins
Troubleshoot Limited Connectivity
6 mins
Lesson 6: Supporting Network Services
15 questions
Lesson 7 Summarizing Virtualization and Cloud Concepts
0/14
Lesson 7 Summarizing Virtualization and Cloud Concepts
5 mins
Topic 7A Summarize Client-Side Virtualization
5 mins
Hypervisors
10 mins
Uses for Virtualization
7 mins
Virtualization Resource Requirements
10 mins
Virtualization Security Requirements
6 mins
Topic 7B Summarize Cloud Concepts
7 mins
Cloud Characteristics
Text lesson
Common Cloud Deployment Models
6 mins
Common Cloud Service Models
7 mins
Desktop Virtualization
6 mins
Cloud File Storage
6 mins
Software-Defined Networking
7 mins
Lesson 7: Summarizing Virtualization and Cloud Concepts
10 questions
Lesson 8 Supporting Mobile Devices
0/34
Lesson 8 Supporting Mobile Devices
Text lesson
Topic 8A Set Up Mobile Devices and Peripherals
3 mins
Mobile Display Types
10 mins
Mobile Display Components
10 mins
Mobile Device Accessories
10 mins
Wi-Fi Networking
10 mins
Cellular Data Networking
7 mins
Mobile Hotspots and Tethering
10 mins
Mobile Device Wired Connection Methods
6 mins
Bluetooth Wireless Connections
10 mins
Near-Field Communication Wireless Connections
6 mins
Port Replicators and Docking Stations
6 mins
Topic 8B Configure Mobile Device Apps
3 mins
Mobile Apps
10 mins
Account Setup
10 mins
Types of Data to Synchronize
6 mins
Email Configuration Options
10 mins
Synchronization Methods
10 mins
Enterprise Mobility Management
10 mins
Two-factor Authentication
6 mins
Location Services
6 mins
Topic 8C Install and Configure Laptop Hardware
30 mins
Laptop Disassembly Processes
6 mins
Battery Replacement
10 mins
RAM and Adapter Replacement
10 mins
Disk Upgrades and Replacement
10 mins
Keyboard and Security Component Replacement
6 mins
Topic 8D Troubleshoot Mobile Device Issues
7 mins
Power and Battery Issues
10 mins
Hardware Failure Issues
10 mins
Screen and Calibration Issues
10 mins
Connectivity Issues
10 mins
Malware Issues
3 mins
Lesson 8: Supporting Mobile Devices
20 questions
Lesson 9 Supporting Print Devices
0/25
Lesson 9 Supporting Print Devices
3 mins
Topic 9A Deploy Printer and Multifunction Devices
6 mins
Printer Unboxing and Setup Location
6 mins
Print Device Connectivity
10 mins
Printer Drivers and Page Description Languages
10 mins
Printer Properties
5 mins
Printing Preferences
7 mins
Printer Sharing
10 mins
Printer Security
5 mins
Scanner Configuration
Text lesson
Topic 9B Replace Print Device Consumables
3 mins
Laser Printer Imaging Process
10 mins
Laser Printer Maintenance
10 mins
Inkjet Printer Imaging Process
6 mins
Inkjet Printer Maintenance
10 mins
Thermal Printer Maintenance
10 mins
Impact Printer Maintenance
6 mins
3-D Printer Maintenance
10 mins
Topic 9C Troubleshoot Print Device Issues
3 mins
Printer Connectivity Issues
5 mins
Print Feed Issues
6 mins
Print Quality Issues
10 mins
Finishing Issues
6 mins
Print Job Issues
6 mins
Lesson 9: Supporting Print Devices
15 questions
Lesson 10 Configuring Windows
0/22
Lesson 10 Configuring Windows
Text lesson
Topic 10A Configure Windows User Settings
3 mins
Windows Interfaces
10 mins
Windows Settings and Control Panel
10 mins
Accounts Settings
10 mins
Privacy Settings
5 mins
Desktop Settings
5 mins
Ease of Access Settings
5 mins
File Explorer
7 mins
File Explorer Options and Indexing Options
7 mins
Topic 10B Configure Windows System Settings
3 mins
System Settings
6 mins
Update and Security Settings
6 mins
Device Settings
10 mins
Display and Sound Settings
6 mins
Power Options
7 mins
Apps, Programs, and Features
Text lesson
Apps Settings
7 mins
Network Settings
6 mins
Administrative Tools
10 mins
Management Shortcuts
6 mins
Lesson 10: Configuring Windows
10 questions
Lesson 11 Managing Windows
0/28
Lesson 11 Managing Windows
Text lesson
Topic 11A Use Management Consoles
3 mins
Device Manager
7 mins
Disk Management Console
10 mins
Disk Maintenance Tools
Text lesson
Task Scheduler
6 mins
Local Users and Groups Console
6 mins
Certificate Manager
6 mins
Group Policy Editor
6 mins
Registry Editor
7 mins
Custom Microsoft Management Consoles
7 mins
Topic 11B Use Performance and Troubleshooting Tools
23 mins
System Information
5 mins
Event Viewer
10 mins
Task Manager Process Monitoring
7 mins
Task Manager Performance Monitoring
7 mins
Task Manager User Monitoring
5 mins
Startup Processes and Services Console
Text lesson
Resource Monitor and Performance Monitor
10 mins
Performance Counters
10 mins
System Configuration Utility
7 mins
Topic 11C Use Command-line Tools
3 mins
Command Prompt
7 mins
Navigation Commands
10 mins
File Management Commands
5 mins
Disk Management Commands
10 mins
System Management Commands
10 mins
Lesson 11: Managing Windows
15 questions
Lesson 12 Identifying OS Types and Features
0/16
Lesson 12 Identifying OS Types and Features
5 mins
Topic 12A Explain OS Types
20 mins
Windows and macOS
6 mins
UNIX, Linux, and Chrome OS
10 mins
iOS and Android
10 mins
Windows File System Types
6 mins
Linux and macOS File System Types
6 mins
OS Compatibility Issues
Text lesson
Vendor Life-cycle Limitations
5 mins
Topic 12B Compare Windows Editions
3 mins
Windows Versions
5 mins
Windows Home Edition
Text lesson
Work and Education Features
5 mins
Windows Pro and Enterprise Editions
6 mins
Windows Upgrade Paths and Feature Updates
10 mins
Lesson 12: Identifying OS Types and Features
10 questions
Lesson 13 Supporting Windows
0/24
Lesson 13 Supporting Windows
3 mins
Topic 13A Perform OS Installations and Upgrades
3 mins
Installation and Upgrade Considerations
7 mins
Unattended Installations
7 mins
Boot Devices
10 mins
Disk Configuration
7 mins
Repair Installation
6 mins
Topic 13B Install and Configure Applications
15 mins
System Requirements for Applications
10 mins
OS Requirements for Applications
6 mins
Distribution Methods
6 mins
Other Considerations
6 mins
Topic 13C Troubleshoot Windows OS Problems
15 mins
Boot Process
5 mins
Boot Recovery Tools
6 mins
System Restore
10 mins
Update and Driver Roll Back
6 mins
System Repair, Reinstall, and Reimage
6 mins
Troubleshoot Boot Issues
7 mins
Troubleshoot Profile Issues
3 mins
Troubleshoot Performance Issues
7 mins
Troubleshoot System Fault Issues
10 mins
Troubleshoot Application and Service Fault Issues
10 mins
Lesson 13: Supporting Windows
15 questions
Lesson 14 Managing Windows Networking
0/35
Lesson 14 Managing Windows Networking
5 mins
Topic 14A Manage Windows Networking
3 mins
Windows Network Connection Types
10 mins
IP Addressing Schemes
7 mins
Windows Client Configuration
7 mins
Network Location
6 mins
Windows Defender Firewall Configuration
7 mins
VPN and WWAN Connection Types
10 mins
Proxy Settings
5 mins
Topic 14B Troubleshoot Windows Networking
8 mins
Troubleshoot IP Configuration
10 mins
Troubleshoot Local Network Connectivity
10 mins
Troubleshoot Remote Network Connectivity
7 mins
Troubleshoot Name Resolution
7 mins
Troubleshoot Network Ports
10 mins
Topic 14C Configure Windows Security Settings
Text lesson
Logical Security Controls
7 mins
User and Group Accounts
15 mins
User Account Control
7 mins
Authentication Methods
7 mins
Windows Login Options
10 mins
Windows Domains and Active Directory
10 mins
Group Policy and Login Scripts
7 mins
Mobile Device Management
7 mins
Topic 14D Manage Windows Shares
4 mins
Workgroup Setup
10 mins
File Share Configuration
6 mins
Network Browsing and Mapping Drives
6 mins
Printer Sharing
6 mins
NTFS versus Share Permissions
10 mins
Permissions Inheritance
6 mins
Domain Setup
10 mins
Home Folders
6 mins
Roaming Profiles and Folder Redirection
5 mins
Lesson 14: Managing Windows Networking
20 questions
Lesson 15 Managing Linux and macOS
0/23
Lesson 15 Managing Linux and macOS
3 mins
Topic 15A Identify Features of Linux
3 mins
Shells, Terminals, and Consoles
7 mins
Command Interface
6 mins
Navigation Commands
10 mins
Search Commands
7 mins
File Management Commands
6 mins
User Account Management
5 mins
File Permissions Commands
10 mins
Package Management Commands
7 mins
Network Management Commands
7 mins
Backup and Scheduling Commands
7 mins
Topic 15B Identify Features of macOS
32 mins
Interface Features
10 mins
System Preferences
10 mins
Security and User Management
10 mins
Finder and iCloud
7 mins
App Installation and Management
7 mins
OS and App Updates
7 mins
Network and Device Settings
10 mins
Time Machine Backup
7 mins
Troubleshoot Crashes and Boot Issues
7 mins
Lesson 15: Managing Linux and macOS
10 questions
Lesson 16 Configuring SOHO Network Security
0/17
Lesson 16 Configuring SOHO Network Security
5 mins
Topic 16A Explain Attacks, Threats, and Vulnerabilities
3 mins
Information Security
6 mins
Vulnerabilities
7 mins
Social Engineering
7 mins
Phishing and Evil Twins
7 mins
Threat Types
10 mins
Password Attacks
10 mins
Cross-site Scripting Attacks
7 mins
SQL Injection Attacks
5 mins
Hashing and Encryption Concepts
7 mins
Digital Signatures and Key Exchange
7 mins
Topic 16B Compare Wireless Security Protocols
3 mins
Wi-Fi Protected Access
10 mins
Wi-Fi Authentication Methods
7 mins
Enterprise Authentication Protocols
10 mins
Lesson 16: Configuring SOHO Network Security
12 questions
Lesson 17 Managing Security Settings
0/28
Lesson 17 Managing Security Settings
7 mins
Topic 17A Configure Workstation Security
10 mins
Password Best Practices
15 mins
End User Best Practices
8 mins
Account Management
10 mins
Account Policies
8 mins
Execution Control
10 mins
Windows Defender Antivirus
15 mins
Windows Defender Firewall
15 mins
Encrypting File System
15 mins
Windows BitLocker and BitLocker To Go
15 mins
Topic 17B Configure Browser Security
3 mins
Browser Selection and Installation
7 mins
Browser Extensions and Plug-ins
10 mins
Browser Settings
15 mins
Secure Connections and Valid Certificates
10 mins
Browser Privacy Settings
15 mins
Topic 17C Troubleshoot Workstation Security Issues
3 mins
Malware Vectors
8 mins
Malware Payloads
15 mins
Ransomware and Cryptominers
10 mins
Troubleshoot Desktop Symptoms
15 mins
Troubleshoot Browser Symptoms
15 mins
Best Practices for Malware Removal
15 mins
Infected Systems Quarantine
10 mins
Malware Removal Tools and Methods
15 mins
Malware Infection Prevention
15 mins
Lesson 17: Managing Security Settings
15 questions
Lesson 18 Supporting Mobile Software
0/18
Lesson 18 Supporting Mobile Software
7 mins
Topic 18A Configure Mobile OS Security
4 mins
Screen Locks
15 mins
Mobile Security Software
10 mins
Enterprise Mobility Management
10 mins
Mobile Data Security
15 mins
Locator Apps and Remote Wipe
15 mins
Internet of Things Security
15 mins
Topic 18B Troubleshoot Mobile OS and App Software
10 mins
Mobile Device Troubleshooting Tools
10 mins
Troubleshoot Device and OS Issues
15 mins
Troubleshoot App Issues
15 mins
Troubleshoot Connectivity Issues
15 mins
Topic 18C Troubleshoot Mobile OS and App Security
5 mins
Root Access Security Concerns
10 mins
Mobile App Source Security Concerns
10 mins
Mobile Security Symptoms
12 mins
Lesson 18: Supporting Mobile Software
15 questions
Lesson 19 Using Support and Scripting Tools
0/28
Lesson 19 Using Support and Scripting Tools
6 mins
Topic 19A Use Remote Access Technologies
3 mins
Remote Desktop Tools
15 mins
RDP Server and Security Settings
10 mins
Microsoft Remote Assistance
7 mins
Secure Shell
6 mins
Desktop Management and Remote Monitoring Tools
7 mins
Other Remote Access Tools
10 mins
Topic 19B Implement Backup and Recovery
7 mins
Backup Operations
15 mins
Backup Methods
15 mins
Backup Media Requirements
10 mins
Backup Testing and Recovery Best Practices
7 mins
Topic 19C Explain Data Handling Best Practices
7 mins
Regulated Data Classification
15 mins
Prohibited Content and Licensing Issues
12 mins
Incident Response
8 mins
Data Integrity and Preservation
15 mins
Data Destruction Methods
10 mins
Disposal and Recycling Outsourcing Concepts
8 mins
Topic 19D Identify Basics of Scripting
10 mins
Shell Scripts
8 mins
Basic Script Constructs
20 mins
Windows Scripts
15 mins
JavaScript and Python
15 mins
Use Cases for Scripting
15 mins
Scripting Best Practices and Considerations
15 mins
Lesson 19: Using Support and Scripting Tools
20 questions
Lesson 20 Implementing Operational Procedures
0/26
Lesson 20 Implementing Operational Procedures
6 mins
Topic 20A Implement Best Practice Documentation
10 mins
Standard Operating Procedure
7 mins
Ticketing Systems
10 mins
Ticket Management
15 mins
Asset Identification and Inventory
10 mins
Asset Documentation
10 mins
Change Management Concepts
10 mins
Change Approval
10 mins
Policy Documentation
7 mins
Topic 20B Use Proper Communication Techniques
10 mins
Professional Support Processes
10 mins
Professional Support Delivery
10 mins
Professional Appearance
20 mins
Professional Communications
20 mins
Difficult Situations
15 mins
Topic 20C Use Common Safety and Environmental Procedures
4 mins
Compliance with Regulations
10 mins
Electrical Safety
15 mins
Other Safety Hazard Mitigations
10 mins
Environmental Impacts
10 mins
Electrostatic Discharge Mitigation
15 mins
Building Power Issues and Mitigations
10 mins
Materials Handling and Responsible Disposal
10 mins
Next Steps: Become a CompTIA A+ Certified Professional!
15 mins
Lesson 20: Implementing Operational Procedures
15 questions
Video lesson
Introduction to CompTIA A+
Introduction video about CompTIA A+
Lesson materials
comptia-a-new-core-objectives-(3-0)
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